Accpac Payroll Error 100 – viewOpen call to (null). MainInit-10.
Posted by Plus Consultants on Fri, Dec 31, 2010 @ 11:25 AM
The full error message reads: “An error has occurred during the processing of Calculate Payroll. The error returned was 100. The operation being performed was a viewOpen call to (null). MainInit-10.”
Don’t panic! Even though this sounds really bad, it actually identifies a very simple problem – one that is easily fixed. This error indicates the tax table that is active for the company database, is not installed on the workstation where the payroll is being run.
This commonly happens when the program files are installed locally, and the payroll tax update is only installed on a few, select workstations (perhaps only the workstation of the payroll clerk). If someone else then tries to run the payroll from a machine that did not get updated… or the payroll clerk’s machine goes down and (s)he needs to use a different workstation…this error results.
The simple fix? Install the tax update on that machine! Open accpac and go to Help / System Information. Look for the tax update (starts with CT) that has the red check mark beside it. You will notice that there is no description beside it.
In the above example, the Tax Update 5.5F is not installed, Close accpac. Then, locate the file called SAECT55F.exe and double click on this file to run the installation. Once the installation is complete, open Accpac and view the Help / System Information screen again. You will now see that the CT55F ID has a full description beside it, indicating it is installed. Run your payroll again – and you should have no further problems.
If you have trouble locating the specific tax update file that you need, or would like further assistance with this process – give us a call at 604-420-1099, or go to www.plus.ca/clientcentre-0 and log your case.