Necessary ERP Performance Improvements
Posted by Glen Mund on Mon, Nov 26, 2007 @ 04:30 PM
The 2007 ERP in the Mid-Market Benchmark Report - Aberdeen Group
Whether a company is trying to move its performance in ERP usage from Laggard to Industry Average, or Industry Average to Best-in-Class, the following actions will help spur the necessary performacnce improvements:
- Do not let your maintenance dollars go to waste - While it may be acceptable to skip a release or run one release behind the most currently available, do not let your implementation lag significantly, leaving functionality and technology.
- Standardize ERP implementations wherever possible - Those projects which have a dual purpose of reducing costs and standardizing business processes achieve the most success.
- Establish goals and metrics for measuring the business benefits of ERP - measure, measure, measure - Determine the business benefits and progress related to ERP implementation.
- Assign ownership of ERP implementations to line of business professionals - The goal of an ERP implementation should be to achieve measurable business benefits such as cost reductions and schedule improvements.
- Use ERP as a vehicle to standarize & automate business processes - This is an important step in providing an automated system of record from which to produce operational & financial audit trails and an enterprise wide system of record.
Only 25% of mid-size companies surveyed are implemented on their ERP vendor's latest release. What keeps companies from upgrading?
- 42% say the Current Release Satisfies their Needs.
- 38% there are Not Enough Features to Build a Solid Business Case to Upgrade.
- 54% have Customizations that Make Upgrading Costs Prohibitive.
- 37% have Uncertainty over the Quality of the New Release.
- 46% belive the Upgrade Process is Too Long & Hard - They Eventually "Catch Up"