Real ROI from eCommerce for Accpac
Posted by Glen Mund on Fri, Jan 04, 2008 @ 04:05 PM
Iciniti Corporation
How much does data entry cost you? Scary isn't it? So how much would you save if your customers did your data entry for you? With an integrated web store that is exactly what happens. Your customers place orders and do the data entry for you; they can even pay invoices in the process. Labour costs are reduced and cash flow is improved.
IDC, a leading market research firm, feels eCommerce will maintain double digit growth through 2011. So how do you take advantage of this opportunity? The best way is through integration - make your web store part of your overall accounting solution.
Most web-stores are not integrated; customers place orders on the web and your employees key those orders into your accounting system. You must manage your inventory and customer price lists twice; on the web and in your accounting system. Although your customer service and accessibility is improved; nothing is done to decrease your costs.
What if your web store handled all this itself? What if just by logging in, the web store inherited all of your customer information - price lists, discount levels, contract priced items, sale items, currency, open invoices, and order and invoice history. What if, a customer order at the web store automatically updated your accounting system?
This may sound like fiction but it isn't...it is real and it is available today through products like eCommerce for Sage Accpac ERP Powered by Iciniti (Iciniti Store). Iciniti Store is fully integrated to Sage Accpac; therefore it automatically inherits all customer and inventory information. Change a price, or put an item on sale in Sage Accpac and it is instantly changed in Iciniti Store. Place an order in Iciniti Store and it flows seamlessly into Sage Accpac without re-keying. Customer invoice and order history can be viewed, drilled down into and reprinted on demand. Open invoices can even be paid on line. The benefits are huge - reduced costs, increased sales and improved customer satisfaction - you are now available to sell to and service your customers 24X7X365.
But what is really important is your return on investment? Below are a couple of examples;
* A mid-sized company in California which sold wholesale to the police and military wanted to open new retail markets. The solution was an Iciniti Store targeting their established client base - police and military personnel. The new division grew to $100,000USD per month in high margin sales within nine months.
ROI - 3.5 months including purchasing a new accounting system, CRM and warehouse management.
* A company in Northern Canada had a non-integrated web store with its inherent problems. They installed Iciniti Store and upgraded their Sage Accpac and saved $109,500 CDN the first year.
ROI - 8.3 months including upgrading Sage Accpac.
eCommerce is the fastest growing segment in both Business to Consumer and Business to Business sales. eCommerce is no longer only for the largest companies; it is a service every one of your customer expects. Today you have the opportunity to meet and exceed your customers' expectations in this fast growing market. Sage Accpac and eCommerce for Sage Accpac ERP Powered by Iciniti is leading the way with a completely integrated solution.
eCommerce for Sage Accpac ERP Powered by Iciniti has it all - highly integrated, completely customizable, full featured and a proven ROI.
For more information on eCommerce contact Plus Computer Solutions Ltd.